Last Updated: May 14, 2026
Welcome to XEO Tech Solutions ("XEO Tech," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
By accessing our website at xeotech.com or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy. These Terms apply to all visitors, users, and others who access or use our services.
XEO Tech provides managed IT services, including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.
You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.
If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Some of our services may require you to create an account. When creating an account, you agree to:
You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.
When using our services, you agree not to:
Violation of this policy may result in immediate termination of your access to our services.
When you engage XEO Tech for specific services, the terms of that engagement will be governed by a separate service agreement or statement of work (SOW) in addition to these Terms. In the event of a conflict between these Terms and a service agreement, the service agreement will prevail.
Fees for our services will be outlined in your service agreement. You agree to pay all fees as specified. Payment terms typically include:
Fees are exclusive of all taxes, which you are responsible for paying. If we are required to collect taxes, they will be added to your invoice.
All content, features, and functionality on our website and in our services, including but not limited to text, graphics, logos, icons, images, audio clips, video, software, and code, are the exclusive property of XEO Tech or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for their intended purpose. This license does not include the right to:
You retain ownership of any content, data, or materials you provide to us ("Client Content"). By providing Client Content, you grant us a limited license to use, store, and process it solely for the purpose of delivering our services to you.
For custom software development projects, ownership of deliverables will be specified in your service agreement. Unless otherwise agreed, you will own the final custom code and deliverables upon full payment, while XEO Tech retains ownership of any pre-existing tools, frameworks, or methodologies.
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of our business relationship. This obligation survives the termination of services.
"Confidential Information" includes business plans, technical data, customer lists, financial information, and any other information marked as confidential or that reasonably should be understood as confidential.
Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.
For clients with active service agreements, we strive to meet the service levels outlined in your SLA, which may include:
Specific SLA terms will be detailed in your service agreement.
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. For any breach of this warranty, your exclusive remedy is for us to re-perform the services or, if we cannot do so, to refund the fees paid for the non-conforming services.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR YOUR SERVICE AGREEMENT, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL XEO TECH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR $1,000, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless XEO Tech and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with:
These Terms remain in effect while you use our services. Service agreements may have specific term lengths as outlined in those agreements.
You may terminate your use of our services at any time by closing your account (if applicable) and discontinuing use. Termination of service agreements will be governed by the terms of those agreements.
We may suspend or terminate your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease.
Upon termination:
Our services may contain links to or integrate with third-party websites, applications, or services. We are not responsible for the content, privacy practices, or terms of these third parties. Your use of third-party services is at your own risk and subject to their terms and policies.
Before filing a legal claim, you agree to first contact us at legal@xeotech.com to attempt to resolve the dispute informally.
Any dispute, claim, or controversy arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [Your Jurisdiction], and judgment on the award may be entered in any court of competent jurisdiction.
You agree to resolve disputes with us on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in [Your Jurisdiction].
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a revised "Last Updated" date or by sending you an email notification. Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.
These Terms, together with our Privacy Policy, Cookie Policy, and any service agreements you have with us, constitute the entire agreement between you and XEO Tech regarding the use of our services and supersede all prior agreements and understandings.
You may not assign or transfer these Terms or your rights and obligations under them without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or internet or telecommunications failures.
If you have any questions about these Terms, please contact us:
XEO Tech Solutions
Email: legal@xeotech.com
Website: Contact Form
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding our services, please contact us as indicated above. California residents may also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.